Privacy Policies

Updated as of December 2023

This Privacy Policy outlines the privacy practices and policies for Kuching Building Works (“we,” “us,” or “our”) regarding the collection, use, disclosure, and protection of personal information received from users (“you” or “your”) of our website, mobile application, and any other services we provide (collectively referred to as the “Services”). We are committed to safeguarding your privacy and ensuring the security of your personal information. Please read this Privacy Policy carefully to understand our practices and how we handle your personal information.

  1. Information We Collect: We may collect various types of personal information from you, including but not limited to:
    • Contact information (name, email address, phone number, etc.)
    • Demographic information (age, gender, location, etc.)
    • Financial information (credit card details, billing address, etc.)
    • Log data, IP addresses, and browsing information
    • Any other information you voluntarily provide to us
  2. Use of Personal Information: We collect and use your personal information for the following purposes:
    • To provide and improve our Services to you
    • To process and fulfill your requests or orders
    • To personalize your experience with our Services
    • To communicate with you regarding updates, offers, and promotions
    • To respond to your inquiries and provide customer support
    • To analyze and enhance the performance of our Services
    • To prevent fraud, illegal activities, and ensure the security of our systems
  3. Disclosure of Personal Information: We may disclose your personal information to the following parties:
    • Trusted third-party service providers who assist us in operating our business and providing the Services (e.g., payment processors, IT service providers, marketing agencies)
    • Business partners and affiliates for the purpose of offering related products or services
    • Legal and regulatory authorities when required by law or to protect our rights, safety, or the rights of others
    • In case of a merger, acquisition, or sale of our company, your personal information may be transferred to the new owners
  4. Data Security:
    • We implement reasonable security measures to protect your personal information from unauthorized access, use, disclosure, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
  5. International Data Transfers:
    • As part of providing our Services, your personal information may be transferred to, stored, and processed in other countries outside of Malaysia, where data protection laws may differ. By using our Services, you consent to the transfer of your personal information to these countries.
  6. Cookies and Tracking Technologies:
    • We may use cookies and other tracking technologies to enhance your experience, analyze trends, and gather information about your usage of our Services. You can modify your browser settings to disable or manage cookies, but please note that certain features of our Services may not function properly.
  7. Third-Party Links:
    • Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to review the privacy policies of those websites before providing any personal information.
  8. Your Rights and Choices:
    • You have the right to access, correct, update, or delete your personal information held by us. If you wish to exercise these rights or have any questions or concerns about our Privacy Policy, please contact us using the contact details provided below.
  9. Updates to the Privacy Policy:
    • We reserve the right to update or modify this Privacy Policy at any time without prior notice. The updated Privacy Policy will be effective as of the date stated at the beginning of the policy. We encourage you to review this page periodically for any changes.
  10. Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices: